Comments on: Twitter: brand new channel, same old challenges

By: PB

PB — Wed, 27 May 2009 05:41:57 +0000

I guess your point abt adding an intermediate layer b/w the social apps like Twitter & more traditional CRM systems to provide analytics/intel fits in with the emerging views of the Social CRM IT Landscape.

By: Umberto Pens Guest Article for InsideCRM « The Inside View

Umberto Pens Guest Article for InsideCRM « The Inside View — Fri, 22 May 2009 22:51:20 +0000

[...] We’ve taken this head-on ourselves – using Twitter as an example, we’ve both discussed and integrated the micro-blogging site’s power into the sales process through [...]

By: Twitter Comes to the Enterprise « The Inside View

Twitter Comes to the Enterprise « The Inside View — Mon, 11 May 2009 13:35:35 +0000

[...] it’s also just the next step in our “social sales” story. In fact, we’ve discussed the potential usefulness of Twitter a lot recently, and now we’ve decided it’s go [...]

By: Finding the Truth: Propelling Brands Gives An In-Depth Look « The Inside View

Wed, 29 Apr 2009 18:18:51 +0000

[...] information is constantly being informed by new information and social Web data – the latest being Twitter, which has the potential to give short and constant insight into any given lead. It’s [...]

By: Enterprise 2.0 « The Inside View

Enterprise 2.0 « The Inside View — Fri, 17 Apr 2009 20:12:30 +0000

[...] comes with it poses both great potential and challenge for the enterprise as a whole. For example, as we recently explained, Twitter essentially “ups the ante” in terms of volume and frequency of new data. [...]

By: scorpfromhell

scorpfromhell — Fri, 10 Apr 2009 03:31:06 +0000