Comments on: Getting the lingo down — Social CRM, CRM 2.0, Sales 2.0

By: Social CRM – Don’t Forget the Sales Reps! « The Inside View

Social CRM – Don’t Forget the Sales Reps! « The Inside View — Tue, 25 Aug 2009 18:43:28 +0000

[...] Enterprise 2.0, michael krigsman, sCRM, social crm, Web 2.0, zdnet To follow-up on our last post on the ongoing discussions about social CRM (sCRM) we thought we would offer more of our take on [...]

By: A Stream of Social CRM #2 « Mellow Billow

A Stream of Social CRM #2 « Mellow Billow — Fri, 21 Aug 2009 11:57:33 +0000

[...] Getting the lingo down – Social CRM, CRM 2.0, Sales 2.0 InsideView, August 14th, 2009 It looks like the far more difficult part of the social CRM phenomenon would seem to be building the strategy around serving, marketing, selling and most importantly, engaging, customers. [...]