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With healthcare reforms under way in the US, saying that the healthcare industry is undergoing a sea of change is an understatement! Bottom line – many companies across the healthcare value chain are impacted – be it insurers, technology providers, or benefits firms. For healthcare providers, like others,  focusing on finding new growth opportunities and improving profitability through higher productivity are both critical.

Recently, we’ve been seeing tremendous interest in InsideView from companies across the healthcare sector, as they look to boost sales productivity and pursue new market opportunities created by healthcare reform – these include firms in the Fortune 100 as well as emerging technology leaders.

We’d like to thank these healthcare firms for choosing InsideView, and are excited about doing our part for the healthcare industry.

How many of you recently visited a customer support community so that you could resolve your issues related to a new product that you just bought?  Many of us no longer have the patience or time to wait on the phone with technical support when something goes wrong.  That’s exactly what Lithium helps consumers of leading companies with – avoid long wait times in call center queues! Put another way – Call centers are powered by traditional CRM and communities are powered by Social CRM!

Lithium is the leading provider of Social CRM solutions required for building successful enterprise communities on-demand, including proven forums, blogs, ideas, tribal knowledge bases, and a Social CRM platform.

Before the phrase “social media” was in our daily vocabulary, Lithium began executing on their vision of enabling enterprises build and leverage customer communities. Top Retailers, Consumer Product manufacturers, Telcos, and High Tech firms – all use Lithium for supporting their customers.

Seeking to drive their market leadership to the next level,  Lithium chose InsideView as their sales productivity solution – to achieve even higher levels of revenue growth and sales effectiveness.

We thank Lithium and look forward to helping them cement their market-leadership!


BroadVision, a pioneer and innovator in eCommerce solutions has selected SalesView, to ramp up their sales productivity.  We’d like to thank BroadVision and extend a warm welcome.

InsideView is a hotshot company with a dazzling future.  As the leader in sales intelligence and social CRM, InsideView is revolutionizing the way business people communicate.  Period.  It’s what to say, when to say it, and to whom to say it…compliments of SalesView, InsideView’s killer app.

Having spent many years in Marketing, Sales, and Business Development – I know first hand the advantage of having inside knowledge of your prospects and clients.  Sure, there’s lots of info out on the web, but who has time to sift through millions of search results.  Time is my most important asset and having the “inside” scoop is my deadliest weapon.   SalesView is the best of both. SalesView is the best of both. Critical insight and triggers, right inside my workflow, at the moment I need it.   I’d always rather be on offense!

InsideView is growing crazy fast and I can’t wait to propel that momentum with innovative and productive partnerships and alliances.  It’s great to be an “Insider”.  Join the club – come partner with us! heidi.tucker@insideview.com


There’s no shortage of smart and important voices when it comes to where software and information-tech is headed, but there are only a few who seek to bring the entire industry together under one roof. The Software & Information Industry Association – formed 27 years ago in the early age of software publishing – is one of them, working across the myriad corporate, legislative and educational horizons to make sure that the space stays friendly for innovation.

We’re excited to announce that our CEO, Umberto Milletti, has been named to the SIIA Board this year (Software Division), and it’s an honor to be among such an excellent and diverse group of both established and emerging software leaders. SIIA provides a great forum for sharing and developing the ideas that will shape the creation of the next generation of software applications, and how they can help organizations achieve superior business results.

A key trend that we foresee in the software industry is the growing intersection between enterprise applications, like CRM and ERP, and social networking/Web 2.0 applications – essentially what’s known as Enterprise 2.0. And to this end, Cloud computing will be a key ingredient. As a company working in this exact space, we’ll bring unique perspectives – both of success and challenge – as well as overall thought leadership, in how these applications can grow and, as a whole, how the industry can press forward and how we can all achieve an end goal of business value and growth.

We’re very excited about working with such a great set of leaders, and here’s to a great year with SIIA!


Today we were pleased to announce our $11.5 million Series B funding round, led by current investors Emergence Capital Partners, Rembrandt Venture Partners and Greenhouse Capital Partners. During a time when companies and businesses are looking to be more productive and efficient – especially coming out of the recession – we’re proud to get such a vote of confidence in the way we are stepping up to meet that need.

As Rembrandt general partner Jerry Casilli put it, “InsideView is leveraging the explosion of social media to help businesses dig out from the recession and supercharge their sales teams for growth.” In their coverage of the news today, TechCrunch added to this, noting our ability to “give businesses sales intelligence and information that will aid sales operations with helping develop and maintain leads and clients.” We consider that a crucial element to growth in the current economic climate.

Indeed, we’ve worked hard in the past year by growing our customer base, helping establish an innovative sales community embracing the principles of Enterprise 2.0 – known as the Sales 2.0 Alliance – and a sound, yet innovative freemium business model. It’s exciting to continue this momentum throughout 2010.

Adds Casilli, “The triple-digit revenue growth that the company has been achieving quarter in and quarter out is a testament to a remarkable management team, a unique and right-timed product, and the power of the Freemium go-to-market model paired with a strong value proposition.”

Here at InsideView, we have a strong team based in Hyderabad, India (the capital of state of Andhra Pradesh) – a city attracting a lot of technology innovators looking to leverage global talent (Facebook recently announced their new office there), and we’re very proud of their hard work. We are pleased to announce that last week, following a weekend of presentations and competition in front of hundreds of technology leaders, InsideView beat out more than 150 other companies to take top prize in the multinational corporation category at the Annual Software Products Showcase hosted by ITsAP, a non-profit representing the software and IT industry in the state of Andhra Pradesh.

The best product award, given to SalesView, faced some steep competition, and points to a thriving environment of innovation in Andhra Pradesh overall. Indeed, the vision of ITsAP is to “position Andhra Pradesh as the leading intellectual capital of the world, by nurturing entrepreneurship, research and innovation, to achieve global excellence in IT products and services.” There was no shortage of intellectual capital at the event!

Our India-based team is right in the thick of this entrepreneurial corridor and this is a certain vote of confidence in what we’re doing for sales productivity, including outside of our headquarters here in San Francisco and on a world-wide scale.

More on the summit can be found at ITsAP’s event page and you can also join the organization on Facebook.

Great work and kudos to our team there!

The ever-relevant concept of efficiency prevails during times of economic uncertainty. At InsideView, we spent the majority of 2009 developing our sales intelligence technology, so that our customers can do more with less and ultimately, close more deals faster. We’re proud of how far SaleView has come to be able to help salespeople be more informed and generate greater results. As we move into 2010, we reflect on 2009 and acknowledge the success of our clients and InsideView, while keeping sight of the ‘next steps’ for the coming year.

Over the course of 2009 InsideView received highly regarded accolades from the sales community, including :

In the latter half of 2009 we partnered with NetSuite and released an application to leverage social networking, including Facebook and Twitter, within both Customer Relationship Management and Enterprise Resource Planning, spawning the Social ERP category.

In May, InsideView also launched the Smart Cloud and Buzz Tab (Twitter CRM integration) to incorporate real-time social media monitoring into all major CRM applications, while significantly enhancing our technology’s integrations with both Oracle CRM On Demand and Siebel CRM applications in support of Oracle’s Social CRM initiative.

We carry this momentum into 2010, and have no doubts that the new decade will be an era of Sales 2.0 technologies to make the life of the sales professional more efficient, more productive and, most important of all, more successful.

Interested in learning how your organization can increase sales productivity and efficiency? Of course you are. Tune in tomorrow (Wednesday, 1/27) at 10 a.m. PT/1 p.m. ET for valuable insight from Peter Ostrow, the Aberdeen Group’s sales effectiveness research director. Peter will highlight the results and benefits of SalesView, along with other great perspectives.

The Webinar, “How to Blow Out Your Quota in 2010,” is complimentary and will teach you and your organization how to:

  • Achieve an average of 87% overall sales team quota
  • Increase average revenue by 17%
  • Experience an average of 7% improvement of lead conversion rate
  • Raise average selling price/contract size by 45%

Register in advance at http://tinyurl.com/yzm8c7t.

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