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		<title>Social CRM &#8211; Don&#8217;t Forget the Sales Reps!</title>
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		<pubDate>Tue, 25 Aug 2009 18:43:03 +0000</pubDate>
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				<category><![CDATA[Social CRM]]></category>
		<category><![CDATA[dion hinchcliffe]]></category>
		<category><![CDATA[Enterprise 2.0]]></category>
		<category><![CDATA[michael krigsman]]></category>
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		<description><![CDATA[To follow-up on our last post on the ongoing discussions about social CRM (sCRM) we thought we would offer more of our take on sCRM and how we see our role in this emerging field. Much of the sCRM thinking and product development to-date has been around increasing collaboration and communication channels for customer management [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=blog.insideview.com&amp;blog=1315838&amp;post=404&amp;subd=insideviewblog&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<title>Umberto Milletti on the Deal</title>
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		<pubDate>Fri, 05 Dec 2008 21:47:48 +0000</pubDate>
		<dc:creator>insideviewblog</dc:creator>
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		<category><![CDATA[The deal]]></category>
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		<description><![CDATA[Umberto was recently interviewed by The Deal about social networking and the enterprise at the 2008 Web 2.0 Expo in New York. We&#8217;ve included some choice quotes from the interview below, but for your viewing pleasure, you can now watch the full video here. &#8220;We&#8217;re a &#8216;socialprise&#8217; application,&#8221; explains InsideView Inc. founder and CEO Umberto [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=blog.insideview.com&amp;blog=1315838&amp;post=193&amp;subd=insideviewblog&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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